The Brief

Customers: Swiss freelancers

Project: Created a web application to simplify the invoice process for freelancers

Services: Product Design, Web development, prototyping

Duration: 6 months

Budget: 400 CHF

The problem

The Invoice process for freelancers is a time-consuming task.

The solution

The idea to reduce to cost of this process came from a Graphic designer based in Switzerland. He developed a method to calculate the most transparent and fair price for his clients. He tried to digitalise his services with a form, but no one was using the service.

What we missed

• Lack of specificity, we were designing for everyone
• Waiting too long to test the ideas
• Poor research data

The outcomes

Met impactful people that oriented me on:

• Discovered & learned the UX Process
• Discovered & practice a lean startup mindset

A project that went into production but not for a long time (thanks to the usability tests 😄 and lean canvas).

The process

We started to brainstorm ideas to get a high-level abstraction of the project.

To overview what we have to do, I did a mindmap of the project.

Then we zoomed in to analyse the problems our customers were facing using this lean canvas.

I created the product Roadmap.

I was lost on the business side and needed help, so I contacted a senior product designer working for a successful digital agency. Our exchanges were amazingly impactful, and He oriented me on books about lean startups from that. I was able to test different approaches. Inspired by the readings, I created this document to be able to take a step back and share it with the team.

After exchanges with the fronted developer, we designed the first wireframe, and I implemented the API that came with it. I annotated and adapted our design. It was very comfortable to have a technical background and speak the same language. I was in charge of the application architecture and deployment, so it was easy to apply the modification and deploy it in a few minutes.🚀 

We worked asynchronously with the frontend developer using Kanban methodology in Trello.

The customers were lost in our design, and the business model wasn’t sustainable in the long run, so we decided to keep the concept but not the application.